Terms of Service

Please read these Terms of Service ("Terms") carefully before using the Harbor Convenience LLC website or services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. About Harbor Convenience

Harbor Convenience LLC ("Harbor Convenience," "we," "us," or "our") is a Baltimore, MD-based company that installs, operates, and maintains AI-powered smart convenience markets inside multifamily apartment communities. These Terms govern your use of our website at harborconveniencellc.com and any related services we provide.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site in any way that violates applicable local, national, or international laws or regulations
• Transmit unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the site or its related systems
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the site
• Introduce viruses, trojans, or other malicious or harmful material

3. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Harbor Convenience LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

4. Inquiry Forms & Communications

When you submit an inquiry through our website, you consent to being contacted by Harbor Convenience LLC regarding your request. We will use your information only to respond to your inquiry and will not share it with third parties for marketing purposes. See our Privacy Policy for full details.

5. Smart Market Services

Our in-building smart markets are operated under separate agreements with property managers and building owners. Residents who use our markets agree to the terms displayed at the point of sale, including payment authorization for items taken. Harbor Convenience reserves the right to suspend or terminate market access for misuse, fraudulent activity, or violation of posted market rules.

6. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Harbor Convenience LLC does not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranties regarding the accuracy, completeness, or usefulness of any information on the site.

7. Limitation of Liability

To the fullest extent permitted by law, Harbor Convenience LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — this website or our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of these Terms shall not exceed $100.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites. Harbor Convenience LLC has no control over the content or practices of third-party sites and accepts no responsibility for them.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Baltimore, Maryland.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting to this page with an updated "Last updated" date. Your continued use of the site after any changes constitutes your acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms, please reach out: