How It Works

From empty wall to open market in under a week.

We handle every step — installation, stocking, maintenance, and support. Your team does nothing.

For Property Managers

Zero effort. Real results.

Harbor Convenience is designed to be completely hands-off for property management teams. We own the hardware, manage the inventory, and handle every customer service issue — so you can offer a premium amenity without adding a single task to your team's plate.

01

Schedule a Site Visit

We visit your property to assess the best location for the market — typically a lobby, mail room, or common area. The whole visit takes under an hour.

02

We Handle Installation

Our team installs the market hardware, kiosk, and signage. No construction permits needed. No disruption to residents. Most installs are complete in a single day.

03

We Stock It — and Keep It Stocked

We fill the market with everyday essentials tailored to your residents' preferences. Our AI monitors inventory in real time and triggers restocks automatically.

04

Residents Start Shopping

We notify residents about the new amenity. From day one, they can shop 24/7 with no app, no account, and no friction.

05

We Handle Everything Else

Customer support, maintenance, product issues — all handled by our team. You'll receive a monthly summary report, and that's the extent of your involvement.

Harbor Convenience market installation

Under 1 week

Average time from signed agreement to open market — including installation, stocking, and resident notification.

For Residents

Shop in seconds. No app required.

Harbor Convenience markets are designed to be the fastest, easiest shopping experience imaginable. Everything you need is right in your building.

01

Walk Up to the Market

The market is located in your building's common area — lobby, mail room, or amenity floor. Open 24 hours a day, 7 days a week.

02

Tap Your Card to Enter

Hold your credit or debit card to the entry kiosk. No app to download, no account to create. The door opens instantly.

03

Take What You Need

Browse the shelves and take whatever you want. Our AI-powered cameras and sensors track every item you pick up in real time.

04

Walk Out — You're Done

Leave the market and your card is automatically charged only for the items you took. A receipt is sent to your email within minutes.

Resident shopping at Harbor Convenience market
The Technology

AI that makes it seamless.

Behind every Harbor Convenience market is a layer of AI and computer vision that makes the tap-and-go experience possible — and keeps shelves stocked before residents notice anything is missing.

Computer Vision Checkout

Overhead cameras and shelf sensors track every item taken with over 99% accuracy. No scanning, no self-checkout kiosk.

Real-Time Inventory AI

Our system monitors stock levels continuously and automatically schedules restocks before items run out.

Secure Card Processing

Payments are processed through bank-grade encryption. Residents are only charged for what they take — guaranteed.

24/7 Remote Monitoring

Our operations team monitors every market around the clock. If anything needs attention, we're on it before you even know.

Ready to bring this to your Baltimore property?

We're actively installing markets across the Baltimore, MD area. Tell us about your building and we'll follow up within one business day.

Request More Info